![]() In this case, disabling the problematic device may solve the problem. One such reported incident is on Lenovo Yoga 720-13IKB where the system’s camera was interfering in the operation of the fingerprint reader. You may encounter the error at hand if any of the other system components are hindering the operation of the fingerprint reader. Solution 4: Disable/Reenable the Camera Driver Now, restart your system and upon restart, reconfigure your Sign-in options and then check if the Fingerprint scanner is operating fine.Then, in the Settings Edit window, select Enabled and click on the Apply/OK buttons.Įnable the Setting of Allow the Use of Biometrics.Now, in the right pane of the window, double-click on Allow the Use of Biometrics to open it.Open Windows Component in the Group Policy Editor Then expand Windows Components and click on Biometrics.Now, in the left pane of the window, expand Computer Configuration and then Administrative Templates.Open the Run command box by pressing Windows + R keys and execute the following: gpedit.msc. ![]() In this context, allowing the use of a biometric device through the group policy may solve the problem. You may fail to use the biometric device if your group policy bars it from operation (the policy may have triggered after a system update). Solution 3: Allow the Use of Biometric Device Through the Group Policy
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